Enterprise Portal for Service Management - Online only

Enterprise Portal for Service Management makes it easy for your employees and customer to connect to your service information. It provides workspace collaboration. Enterprise Portal is the web extension of Dynamics Software solution Service Management. It is fully integrated with Service Management and therefor also with Microsoft Dynamics AX.

Enterprise Portal offers 'anytime and anywhere' business information access to your employees through a web browser. Your employees won't waste time looking for information, because the information they need to make accurate and quick business decisions is delivered.

Offer your customers the same service they would get from your call center. Instead of calling, they can directly enter their service calls via the web.

Key features of Enterprise Portal for Service Management

• Connects you with customers, and employees via the web
• Provides you with a customized Web browser for business application information and functionality
• Increases your service level towards your customers
• Customers and employees can enter and update service calls via the web
• Employees can start and update service tasks via the web
• Upload counter readouts via the web
• Provide customers with contract and service object data

Read more about Mobile Field Service or download the Factsheet of Enterprise Portal