The utilities market is rapidly changing. The introduction of smart meters, retailers selling in-home devices, value added services that are provided to customers, maintenance on boilers, leasing of solar panels and many more business processes impact both the customer care and asset & service management divisions of the utility market. The health of your infrastructure has considerable impact on the productivity and efficiency of your operations. Consequently it also determines the profitability of your organization. Challenges faced by utility companies today include optimal productive conditions; meeting legal and vendor warranty requirements for operation; limiting downtime and accessing grid information in places without PC access.
Dynamics Utility offers customers a solution to optimize productivity and enable the automation of back-office processes. It is an all-in-one solution that gives you real-time information across your business.