The momentum for enhanced field service productivity has never been greater. In today’s professional service organizations, managing every aspect of the end-to-end cycle of field service management is critical. The best organizations look to deliver intelligent, world class field service, managing all aspects of the end-to-end field service management cycle.Microsoft Dynamics 365 for Field Service allows organizations of any size to deliver intelligent, world class field service, managing all aspects of the end-to-end field service management cycle.
We understand your need to streamline operations when facing increased competition and cost-cutting initiatives. We realize to maintain competitive advantage, you must accomplish more with less staff, while customers continue to demand higher service levels. Dynamics Software Advanced Field Service offers additional functionality on top of Dynamics 365 for Field Service to achieve these objectives
- Extended case management integration
- New customer asset features such as warranty, customer asset address
- New agreement features such as agreement coverage
- Improved work order actuals registration
- Customer asset structure designer, properties
- Customer Asset and Agreement information directly available for help-desk employees
- Improved integration Customer Assets and Agreements
- Work Orders executed under Warranty
- Work Orders executed under Agreement Coverage
- Larger potential for Power BI reporting by several additional entities
- Improve billing accuracy by automatic Warranty and Agreement Coverage detection
- Solid basis for implementation Field Service
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