Today’s consumers shop when and where it’s most convenient. Using new form factors like tablet computers and smartphones, they extend “storehours” to 24/7. They share their experiences with via Twitter, Facebook, and other social networking sites, extensively browse productwebsites, and check online customer reviews when deciding what to buy.
Brand loyalty now comes with a much greater expectation… the complete shopping experience. Microsoft Dynamics for Retail provides customer engagement capabilities that include store operations, channel management, order management, marketing and care, and business intelligence and also more back office capabilities like procurement and financial support.
Using the power of Microsoft Dynamics AX & CRM software, we provide an additional set of accellerators to support your retail operations: