Spotlight

    Track all transactions for full insight on Object Related Costs

    Service organizations are under constant and increasing pressure to improve the overall operational service center performance. They must improve overall reliability, customer satisfaction and object cost effectiveness and all without executing unnecessary maintenance, refurbishments or spare part costs. It is paramount to have full control over service and maintenance... Read more

    Augmented Reality in a Field Service world

    Field service is challenging work with complex data behind your equipment and services. Good service management systems make sense of that complexity to cut costs, improve visibility, optimize service delivery and drive new revenue through optimization of multiple areas of field service such as scheduling, dispatch, parts and knowledge management... Read more

    Predicting the unpredictable

    ‘Companies still see big data as just another toy,’ the NRC headline announces. ‘When is your organization truly successful at big data?’ Marketing facts wonders. Read more

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