We are delighted to deliver a keynote presentation on the 2018 SMART Service & Maintenance Conference in Utrecht, The Netherlands. This event will help you to transform your service and maintenance strategy and involves looking at the optimal interaction between the human factor, the necessary processes and the available technology. In addition to a substantial conference program, the conference offers you an excellent opportunity to network and 'mirror' with your colleagues.
Eric Veldkamp, Sales & Marketing Director at Dynamics Software, will present you his keynote session: Is there still a difference between service & maintenance?
Driven by IT and technology, more and more similarities can be found between a service and maintenance department. Or not? And why? Eric Veldkamp will introduce you to the most important developments in the service world of the day after tomorrow and reflects upon them. A world in which digitization and Artificial Intelligence (AI) are already changing industries!
The program includes topics are offered and discussed during inspiring keynotes, various best practices, hands-on workshops and in interactive round table sessions.
- Thinking about transforming business models
- Adoption and use of technology
- Optimizing service and maintenance processes
- Machine learning and Artificial Intelligence
- Asset Management
- Predictive service & maintenance
- Virtual reality and Augmented Reality
The annual congress focuses on managers and senior specialists working for both internal service and maintenance teams and departments and specialized service and maintenance organizations. What binds them is the desire to stay abreast of the trends and developments and to invest in appropriate, sustainable solutions in the area of service and maintenance.
Participation in this congress is free of charge for board members, managers and senior specialists who work at an end-user organization and are not themselves a supplier of products, services or tooling in the field of service and maintenance.